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Guide · 2 min read

Are online PDF tools safe? What happens to your files

Most PDF websites upload your documents to their servers. Here's what that means, what to ask yourself and how to check it yourself.

Merging two PDFs, compressing a scan or signing a contract on a website is quick and free. But those documents often contain personal data: your ID number, bank account, salary or address. It's worth knowing where they go.

How most PDF websites work

Typically, when you choose a file, the website uploads it to its servers, processes it there and sends you back the result. Reputable sites use encrypted connections and delete files after a while, usually a few hours. But during that time your document sits on someone else's computer, and you depend on the company keeping its promises.

Questions worth asking

  • Does the website clearly say whether it uploads files and when it deletes them?
  • Does it have a privacy policy with a responsible company and a contact?
  • Which country are its servers in, and which data protection laws apply?
  • Does the document contain data you wouldn't send to a stranger?

The alternative: processing the file on your device

Modern browsers are powerful enough to merge, compress, sign or convert PDFs without sending anything to a server. That's how Pagelo works: the website downloads the tools into your browser and the document is processed on your own phone or computer.

How to check it yourself

You don't have to take any website's word for it. There are two simple ways to check:

  1. The offline test: open the tool, turn off wifi and mobile data, and use it. If it works without internet, the file can't be uploaded anywhere.
  2. The browser tools: on a computer, press F12, open the “Network” tab and use the tool. You'll see everything the page sends; if your file were uploaded, it would show up there with its size.

Tip: Try the offline test with any Pagelo tool: for example, open Merge PDF, disconnect from the internet and merge two files.

In short

For documents without sensitive data, any reputable website will do. For contracts, payslips, bank statements, medical reports or ID documents, it's wiser to use tools that work on your device, and to check with the offline test.